FlyKLIA is an online portal created by Malaysia Airports in 2015 for users to share their experiences via travel stories posted on the site. Heretix360 was engaged by Malaysia Airports to take over administration and maintenance of the site in the middle of 2019. We optimised the website in many ways: a design overhaul of the website, speeding up loading time, improving user interface and user experience, categorising articles, etc. This had massively boosted their site visitor count after all the changes were implemented, resulting in a growth of 39.3% in terms of visitor page views just 2.5 months after the relaunching of the website, as well as a 38% increase in the number of user signups.


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